Call groups Phone agents who participate in call groups can easily manage their availability and accept or decline incoming calls from the call queue.Meetings and calls Users can view their schedules and easily join meetings using Teams' one-touch join.They can easily manage their contacts and speed dial entries directly from their phone.
Speed dial and call history Users have quick access to their contacts, call history, and voicemail.
#Trams client base support password#
Users can sign in by entering their username and password on the phone or by signing in from another device like PC/smartphone. Authentication Phones use Modern Authentication to simplify signing in and to improve security.Here's a summary of the features available in Teams-certified phones: Teams-certified phones have a broad array of features to help your users do their jobs, and help you manage their use. For more information about admin roles, see Use Microsoft Teams administrator roles to manage Teams. To manage phones, you need to be a Global admin, Teams Service admin, or Teams Device admin. To get the latest and up-to-date information on Teams devices, go to Teams Marketplace. To deliver a high-quality and reliable Microsoft Teams experience on phones, we are partnering and actively working with Yealink, Crestron, Lenovo, Polycom, and Audiocodes to develop and certify a wide portfolio of desk phones and conference room audio devices. This article provides a complete overview of Teams phones and can help in planning, delivering, and managing Microsoft Teams phones as part of your Microsoft Phone System solution. You also have the option to "Get in Touch" with a support rep in order to initial a chat session.Microsoft Teams supports a portfolio of desk phones for users who require a traditional phone experience. Use this to ask a question, you may receive article related to your question. once signed into the account you will see a link to submit a request as another option to access support.įinally at the bottom right side of the main screen you see the Support button. Use either the "Sign up" or " Get a password" option. Simply click follow and a login screen pops up. In order to use the follow feature you you will need to create a login to our system. Using this feature at the category level informs you when new articles are added to the category. This enables you to see when changes are made to an article. You will notice a "follow" button at the category and article levels. If you enclose your search in quotation marks, (“Vendor Balances”), it limits your results to only articles that have that exact phrase. When you use keywords, the knowledge base looks for each word, so if you type in Vendor and Balances will find anyĪrticle with either of those words. Search the knowledge base by entering a question, using keywords, or phrases. The search reviews article titles, keywords and the body of the articles to help you find answers. A smaller search bar is also at the top right side of the screen when you are in any of the articles. This is the easiest way to find articles on a specific topic. The top of the main page displays a search bar. We are constantly adding new articles and this is a great place to see what is new and to see what recent articles you have viewed. On the main page you also see the list of recent activity. Click a category button to see a list of all the articles loaded in that category. The "All Trams and ClientBase" category refers to articles that apply to more than one product.
Our knowledge base is organized by product category so you can easily browse for what you are looking for.
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